DCS Europe is one of Britain’s largest distributors of Health and Beauty products supplying discount retailers and wholesalers throughout the UK. Established in 1994, the company achieved phenomenal growth with sales rising from zero to £50 million in just seven years.
The company operates from two sites, its head office, which is also a state-of-the-art distribution facility, is based at Stratford-upon-Avon. Indicative of the company’s ongoing commitment to providing its customers with the best possible service, is its continual investment in extending and upgrading its storage and distribution facilities.
“We have had brilliant results with Redirack and their aftersales support. It was always predictable that Redirack would win the latest contract for the extension. Even more so when you consider the comparative quality of their proposal. One of their competitors even managed to omit a complete run of racking!”
Nigel Shortt, Managing Director explains: “We initially invested £300,000 in Redirack narrow aisle racking and Translift Bendi trucks, increasing storage capacity from 1,500 to 2,500 pallet racking spaces. In January this year the warehouse was extended by 25,000 sq. ft. and additional racking installed to provide 3,000 more pallet spaces. In April we spent a further £150,000 on a warehouse management system with scanners and hand-held terminals, and during the next month we acquired some new yard trucks which can carry two pallets at a time.”
Since day one Redirack has provided all the racking used by DCS. “We have had brilliant results with Redirack and their aftersales support” continues Nigel. “It was always predictable that Redirack would win the latest contract for the extension. Even more so when you consider the comparative quality of their proposal. One of their competitors even managed to omit a complete run of racking!”
The latest installation is a narrow aisle pallet racking system comprising of 14 double runs and two single runs. Bottom pallets are stored on the floor with three beam levels above. Standard 1,000mm x 1,200mm pallets are used with two pallets being stored at each level.
Completing the installation is a fork lift truck tunnel running from front to back of the racking block and rack end barriers. The racking over the tunnel is boarded as an additional safety feature, and Redirack organised the racking to be labelled. This enables the operators to scan and record a location while picking or putting away, important for the warehouse management software.
Commenting on the result, Nigel Shortt concludes: “Yet again Redirack has done a great job. They have an excellent way of dealing with customers and we value their input, they understand what we are trying to achieve, and work hard to give us exactly what we want.”